Privacy Policy

At The Crochet House, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, place an order, or contact us through other platforms like Instagram or WhatsApp.

When you shop with us or contact us, we may collect certain personal details such as your name, email address, phone number, shipping/billing address, and any custom product requests you share. If you make a purchase, your payment details are securely processed through trusted third-party payment gateways. We do not store or have access to your card or banking information directly.

The information we collect is used solely to process your orders, respond to your messages, deliver products, and share important updates like order confirmations or shipping details. If you choose to subscribe to our newsletter or promotional messages, we may occasionally send you updates about new launches, offers, or events. You can opt out of these communications anytime.

We prioritize your data security. Our website is hosted on a secure platform and we take reasonable precautions to prevent unauthorized access, misuse, or disclosure of your personal information. For payments, we only use encrypted, secure systems provided by well-known gateways like Razorpay, PayPal, or similar services.

If our website uses cookies, they are only used to improve your browsing experience. These cookies help us understand how visitors use the site, so we can make it more user-friendly. You can manage or disable cookies through your browser settings if you prefer.

You have the right to request access to your personal data, ask for corrections, or request deletion at any time. If you would like to review or update your information, or if you have any concerns about how we handle your data, you can email us at [your@email.com] or message us via WhatsApp.

We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.

If you have any questions about this policy or anything related to your privacy, please don’t hesitate to contact us.